Page 15 of Blake

“I was pulling the reconciliation data you showed me how to run last month. I’m trying to close out the month, but some of the totals aren’t matching.”

“By how much?”

“That’s the weird part. It’s not much.”

Devon frowned. “Give me the number.”

“It depends on the account. There’s thirty-two dollars on one, forty-eight on another. I found one that’s off by seventy-six.”

Small amounts most people probably wouldn’t notice.

“Are the original charges wrong?”

“I don’t think so.” Carol paused. “I checked them twice to be sure.”

“Hmm . . . okay. What about adjustments?”

“That’s what I was looking at when I called you. There are adjustments listed, but I don’t remember making them.”

Devon stood from the couch.

“Are you still logged in?”

“Yes.”

She headed back to her office, her mind already shifting gears. “Give me access.” Settling herself back into her chair, she got straight to work. “Okay, great.”

Within seconds, a notification appeared on her center monitor. She accepted it, and Carol’s screen populated beside her own.

“All right, show me,” Devon instructed.

Carol opened the records. Devon leaned closer. At first glance, nothing jumped out. The accounts she could see looked normal.

Routine charges. Insurance payments. Patient balances. Contractual adjustments.

Then she saw it.

“Wait, go back.”

Carol paused. “To where?”

“Up two lines.”

The other woman’s screen scrolled.

“There.” Devon stared, studying the halted screen.

A payment had been posted, adjusted, then reposted. It could be a simple mistake. They happened more often than most would think.

Payments were accidentally posted to the wrong account, or codes got entered incorrectly. But something about the timing of this one bothered her.

“Carol, can you open the transaction history?” When it appeared, Devon’s eyes narrowed as she scanned the information. “Hmm…”

“What?”

She shook her head. “Nothing. Hey, can you send it to me?”

“The whole thing?”